Technical Support

<sidebar>Sidebar: Introduction</sidebar>

General product information

For a range of general and information about the product go to the Flowcode 6 base page at the following address:

http://www.matrixmultimedia.com/flowcode_v6.php

Here you can find a range of information, from licensing and pricing to data sheets and video tutorials.

To view Frequently Asked Questions concerning general use of Flowcode 6 and issues such as changes from previous versions and new additions to Flowcode 6 then please visit the FAQ on this wiki.

User forums

There are a number of User forums on the Matrix Web site, including a Flowcode forum, as well as other chip related forums. Users are advised to visit the forums for both technical support questions and general information and advice.

The forums can also be used for general chats about Flowcode and or programming in general etc.

http://www.matrixmultimedia.com/mmforums/index.php.

Technical support

Technical support for Flowcode can be found on the Matrix Multimedia web site at: http://www.matrixmultimedia.com/sup_menu.php.

The web site contains technical Frequently Asked Questions, Technical support information and any updates available for Flowcode.

Please check the web site and the forums before emailing as solutions to many simple problems can be found there.

NOTE: Technical support is for installation and product support issues. It is NOT for coding problems or for general advice and information. If you need help with coding, such as how to manipulate some strings, or general advice, such as suitable chips for a project, please use the Matrix forums.