Flowcode V6.3.1.2 freezing when selecting help, about

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medelec35
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Flowcode V6.3.1.2 freezing when selecting help, about

Post by medelec35 »

Running Win7 64bit
Open Flowcode, Select Help, About Flowcode.
The about window is displayed but then have to use Ctrl - Alt - Delete to quit Flowcode as it becomes unusable.
Martin

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Re: Flowcode V6.3.1.2 freezing when selecting help, about

Post by Benj »

Hi Martin,

Thanks for letting us know. It doesn't do it for me (win7 64-bit) but certainly something we can look into for you. Does it do it every time you go in?

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Re: Flowcode V6.3.1.2 freezing when selecting help, about

Post by medelec35 »

Hi Ben,
Thanks.
Benj wrote: Does it do it every time you go in?
I does it more often than not.
Not sure if freezing is the correct wording thinking about it.
When selected help, about flwocode then the pop-up window appears:
Help about.png
(127.38 KiB) Downloaded 3687 times
There is no OK to select so just relying on the Esc key.
When Esc key is pressed then there is just a ping sound just like when project options is selected but you click on the flowchart.
The ping is stating you can't do it.
I stated flowcode is frozen since what ever I try and do can't be done because the about screen is still present.
Clicking on the about screen then Esc key makes no difference.
I will check to see if same issue on windows 10

Martin
Martin

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Re: Flowcode V6.3.1.2 freezing when selecting help, about

Post by Benj »

Thanks Martin,

We will investigate, I wonder if it could be a DPI type issue.

Here's how it looks for me.
About.jpg
About.jpg (28.04 KiB) Viewed 6682 times

medelec35
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Re: Flowcode V6.3.1.2 freezing when selecting help, about

Post by medelec35 »

Hi Ben,
Thanks.
Checked with windows 10 and have the close button so no issues.
Flowcode with the issue has only just been noticed as got a new works laptop and installed flowcode on it.
Let me know if anything you would like me to try.

Martin
Martin

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