Matrix user forums

Flowcode v6.1.2.0 reported a runtime error and told me to save my project.

I clicked SAVE but Flowcode went into a loop thrashing the hard drive. Eventually I had to terminate Flowcode via the Task Manager.

Now when I load any project, I get basically a blank screen with a blank Dashboard Panel and the left hand side pane showing Project Explorer and the right hand panel showing Web Access. No project flowcharts are loaded.

Seems the runtime environment is internally corrupted.

What's the best way to recover the (licensed) runtime?

Hello,

You could try repairing the product via the programs control panel but I would probably advise you to uninstall and reinstall the product. This should restore all the files and registry entries to their former working state.

Once you have reinstalled you might have to reactivate the product.

Benj wrote:You could try repairing the product via the programs control panel

Thanks for the reply. I'll try the repair process first, but cannot see it mentioned. Where is it exactly?

Hello,

I have highlighted the repair button here as part of the Programs control panel.

Okay, thanks. I see you were referring to Windows Control Panel.

I have set the repair process going, but it's taking a very long time to run ... so far.

Repair process seems to have done the trick.